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Ten ways to have a better conversation - Celeste Headlee

"Honestly, if you choose one of them and master it, you'll already enjoy better conversations" - Celeste Headlee
  1. Don't multitask
  2. Don't pontificate

    3. "True listening involves a setting aside of the self" - M. Scott Peck

    "Everyone you ever meet knows something you don't" - Bill Nye

  3. Use open-ended questions
  4. Go with the flow
  5. If you don't know - accept it
  6. Don't equate your experience with their's
  7. Try not to repeat yourself (it's condescending)
  8. Stay out of weeds
  9. Listen (most important)

    10. "If your mouth is open, you're not learning." - Buddha

    "No man ever listened himself out of a job." - Calvin Coolidge

    "Most people do not listen with the intent to understand; they listen with the intent to reply." - Stephen R. Covey

  10. Be brief

    11. "A good conversation is like a miniskirt, short enough to maintain interest, but long enough to cover the subject" - Celeste Headlee's sister

Reference:

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